Access Statement

 

The Warwick is ideally located for the beach, town centre, railway station, harbour, shops, post office, bars and restaurants, which are all within easy level walking distance.

The building is over 200 years old, and whilst we aim to meet the needs of all our guests, there are some period features that may make access difficult for people with limited mobility. Our guest rooms are located over three floors accessed only via three flights of stairs. As we have no guest rooms on the ground floor, and no lift, we regret that the building is not suitable for wheelchair users.

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Pre- arrival

 

The railway station is 10 minutes walk away, or we can arrange a taxi for you on request.

The bus stop is a few minutes walk away.

If you are travelling by car, we offer a limited number of parking permits which allow free on-street parking in the immediate local area (Zone F).  There are double yellow lines directly outside the building, but parking is available on the opposite side of the road. These permits are offered on a first come first serve basis. There is a pay & display car park at The Pavilion close by, to access charges click the link: https://www.dorsetforyou.gov.uk/article/409552/Pavilion-car-park-Weymouth 

The ‘Find Us’ page of our website has a map and a facility to request directions to get to us and other key locations.

We can be contacted by telephone or by email.  The ‘Contact Us’ page of our website has an email link and also a contact form.

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Arrival & Check-in

 

You can check in anytime after 5pm. If you are planning to arrive before 5pm, please let us know and we can arrange for luggage storage on request. Check out time is 11am.

The Warwick is illuminated by floodlights and night lights for guests arriving when it is dark.

There are street lights on the road outside.

There are 4 steps from the pavement to the outer front door, the inner front door is the same width. The outer front door is open during the day but closed at night time.

Access to the building can be obtained by ringing either of the front door bells, and after check-in, with your key.

Guests are shown to their rooms and assistance given with luggage if required.

 

Public areas.

 

On the ground floor are the dining room and the guest lounge both accessed via a single door from the entrance hallway. There are no steps. There is a bell in the hallway to obtain the attention of the owners.

A staircase leads up from the entrance hall to the three guest floors. There are 2 short flights of stairs per floor with a small landing between each. Stairs and landings are carpeted and are well lit during the day and have sensor lighting at night time, there are no obstructions or slip hazards.

Fire extinguishers and break glass points are located on all floors for use in an emergency.

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Guest rooms

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All guest rooms have en-suite or private shower/toilet facilities. An additional toilet on the third floor is available for use by all guests. Central heating comes on morning & evening. During cold weather, fan heaters can be supplied on request. The Warwick is a grade 2 listed building with single glazed sash windows. While the Warwick Guest House has central heating throughout the building, during the coldest months the rooms facing the seafront are more exposed to the cold than those with Harbour Views.

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Privacy Policy (GDPR)

Information collected 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and reservation history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communica-tions); payment details (we do not save credit card information), comments, feedback. 

 

How information is collected 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

 

Why information is collected: 

We collect such Non-personal and Personal Information for the following purposes: 

1. To provide and operate the Services; 

2. To provide our Users with ongoing customer assistance and technical support; 

3. To be able to contact our Users. 

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations. 

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How information is stored 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our business and its service providers. 

 

How we communicate with our site visitors 

We may contact you to notify you regarding your reservation, to change any details, to collect monies owed, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How our site uses cookies & other tracking tools: 

Cookie name Life span Purpose 

Cookie name- sv, lasts for the session, creates activities and BI.

Cookie name- hs, lasts for the session, for security. 

Cookie name- incap, lasts for the session, for Proxy.

Cookie name- ID}_${Site-ID}lasts for the session, for security. 

Cookie name- nlbi_{ID} persistent cookie, for security. 

Cookie name- XSRF-TOKEN persistent cookie, for security. 

Cookie name- sm. lasts two weeks, to identify logged in site members. 

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Site visitors can withdraw their consent for collection of personal information by emailing us at info@thewarwickweymouth.co.uk 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@thewarwickweymouth.co.uk or send us mail to: The Warwick, 9 The Esplanade, Weymouth, Dorset, DT4 8EB.